Similarly, a missing number or incorrect letter in the recipients address could cause such delays as well. I sent a package at the end of June and its still being held. Any thoughts? If your shipment was insured, and most are to some amount, file a claim online. In the last step on the site, you will print out your completed document, sign it, scan it, and upload it. Want to learn more? Ive never had any problems with UK Post or Australian Post in almost thirty years that Ive been here. 3) Recipient gets the letter within 2-3 business days i already sent then the documents they asked me to send to them and its almost a month now since then but i still dont have it yet and i kept on tracing my parcel and theres no new on it, it didnt move at all. Missing paperwork is one of the most common reasons for delays in shipping. USPS package USPS Package Stuck In Indian Customs . Located close to Heathrow Airport, the HWDC is situated in the town of Langley, Berkshire. I sent him a old phone that we had activated. There are no clear instructions on the paper it just says to transfer or deposit into the Postal Office Account. I call they can never help me other than by saying to resend everything . This message means that your package is cleared through customs and is on the way to its final destination. Do I go to a bank? Custom officials try their best to clear all packages within 24 hours. Thanks for any and all help! When your package arrives in Madrid it will probably just sit there for a while. It makes buying online a joke. Its ridiculous that its so hard to contact them. Hey Charlene! Once a parcel is with CBSA, Canada Post cannot intervene or inquire about the status of the parcel. Next, you might need to sort out your paperwork or pay missing duties and taxes depending on what the customs update says. Cookie Notice This message means that your USPS package is delayed in transit and won't be delivered on time. To help you better understand a typical customs process, lets give you a breakdown of the usual steps involved. Im concerned that once its cleared customs, were still going to have to wait for ADTP or Correos to get their act together does anyone know whether FedEx uses these services, or do they deliver independently? Another purchase was sorted out over the telephone, so, I cannot understand the logic behind this one. I have lost a package 2 years in the this facility because i didn't have a number to call and complain to them directly. With DDP, the price you paid for shipping covers any import fees, and this is reflected on the attached shipping label. I am trying to register at https://www.adtpostales.com/acceder.asp, and each time I put in my NIF it says it is incorrect even though I am typing it exactly as it is written on my NIF card. The general time standard is typically 2-9 days in the 48 contiguous states. If I dont pick it up in Barcelona will it still be returned to sender? Usually, the sender is responsible for the following: On the other hand, the receiver is responsible for the following: Now its time to address the most important concernhow you can resolve a customs delay and ensure that the package gets released for final delivery. Gracias por su atencion Thanks. Why do I have to pay this tax? How do I get this process moving faster? Join tens of thousands of ecommerce brands to get more articles like this and our latest resources delivered to your inbox. The one shows it left Ukraine, then a week later it entered Spain and is now held at customs. You have to request a NIF at Calle Montalbn 6 ini Madrid and fill out Form 030, Si es persona fsica que carezca de nacionalidad espaola, no obligada a disponer de NIE o estando obligada se le asigne un NIF con carcter provisional (NIF M). Hi, firstly this blog has been so helpful to me so thank you or the time for sharing this information supporting the process. If your shipment in stuck in customs, first check with your carrier and make sure there are no unpaid taxes. Customs backlog - Sometimes if customs are busy, clearance gets delayed and parcels are queued awaiting clearance. However, even if everything is done right, your shipment still has a chance of being stuck in customs. After the products are verified, the customer is notified . USPS ships upwards of 129 billion pieces of mail every year. Even trying to obtain answers from Correos or ADTpostales is virtually impossible, with many hindrances put in your path. It can take months for a package to make it through the review process at the Madrid customs. Private gifts with values of over 45 are also subject to VAT payment and only in the case of used personal effects, following verification by Customs in line with the established procedure, may they be exempt. When it will be reach me . Should you come across unpaid taxes, pay them. My NIE number is on my student visa, so I uploaded a scanned pdf of my student visa and Correos rejected it. This is pretty normal for any package which catches the eye of a Customs Officer in Madrid. When your package is being held hostage at Barajas just require an official inquiry about your package from your sending post! Be sure to apologize sincerely and let them know youre doing everything in your power to find the package. Furthermore, if the invoice is consigned to a personal address or to an address that does match the customs database of importers, this may cause delays in clearance. The cheapest is USPS First Class mail. Second option is to contact your carrier, but please ensure that your shipment is actually stuck in customs. Now, from what I have read on the websites, they are not supposed to tax on gifts. Check Your Delivery Standard 2. I believe he not far from airport, short cab ride? The phone numbers I try to call in Spanish, so I dont understand plus a time difference. I am readlly concerned with everything I just read here. Some of the ways to lower that risk are to ensure all the paperwork is correct, and that the duties & taxes are paid before shipping. Be prepared to simply wait to receive your shipment. The tracking information says your USPS shipment is stuck in transit. Explore the innovative features that 100K+ merchants use to ship smarter, not harder. The package arrived in the US on November 17, 2020. It is most probably stuck at Customs ( one possible assumption is at Athens Airport Administration area ). Still the status on line the package is been held with customs. I got a package in February (its now April). Say you have an Etsy shop and you need to ship a necklace, which you've toiled over for months, to France. Here are a few actionable steps you can take toward getting your shipment released by customs. More Reasons Why Your USPS Package Isn't Moving Many reasons can cause your package to be stuck in transit. You can also start this claim online via the USPS.com website or at any local USPS postal office. This was almost a month ago. Is this normal to take a week or more to go thru. I sent a letter requesting an explanation and came back to me. I recently purchased some boots from a company based in Spain but unfortunately it does not fit, so I returned it via US Postal Service. 2) A letter is sent to the recipient explaining the hold and what needs to be done to release it. Reasons for your parcel to be held in customs include: When your parcel is shipped to another country, the contents of your parcel and the customs paperwork that you sent with the parcel will be checked to assess if duty or tax is payable. It says my DNI is invalid. Goods produced in member states of the EU, or any other country with specific contracts for free circulation of goods, will not be subject to customs charges. If youre certain that your paperwork is in order, consider reaching out to the customer. Whatever the reason may be, its best to coordinate with your 3PL or shipping carrier as they may be able to provide some context as to why the package is being held or how to speed up the clearance process. The stated value of my parcel is 40 euros, it is personal effects. Any help would be appreciated. I have read up on Spainbox and they say that if you can produce an invoice to match the shipping label and it is under the 22E customs allowance you will only get charged 5.34E. It is ALWAYS the logistical carriers that will have the shipments in their bonded storage. If youre having issues with the Correos customer service youll have to chat with them. I filled it out and even handwrite a letter, stating who is the recipient and what is in the package. I have listed 40 euros as total value of the parcel. 120 N Racine Ave. Suite 100 We are a private company and were only here to help as much as we can. Parcel is returned to the sender. Yes, I postage a small package from the UK to my grandson, a resident, in Murcia on 12/07/2021. Many shoppers are agreeable to a replacement item shipped post-haste. The USPS handles more packages per day than Fedex, UPS and DHL combined and those carriers all have special systems in place to move packages through customs fast while USPS packages take the slow route. HWDC is one of the most automated postal centres in Europe. I have had a package stopped from USA, value of $19. Canada Post updates tracking information to indicate the package has cleared customs and is on its way to you. Your shipment will come eventually, but it might take some time. Another option is to go directly to the Correos at Barajas Airport to pick up your package. 3: por telefono, me advierten que el numero del envo no existe. I have revived a letter informing my package is in customs in madrid and Ive worked out its personal items from my nan who past away last year that my uncle thought I might like. 2014 2022 Citylife Madrid All Rights Reserved, You need to agree with the terms to proceed. Sometimes the package tracking can be inaccurate; packages can disappear somewhere and reappear elsewhere, hold on, it will come. The conveyors read the bar code labels on the trays and then transport them to the desired destination. Hopefully you will rescue your parcel in good time and enjoy whatever gifts come your way! Contact the recipient to let them know youre on top of it. Whether you are looking for accommodation, cultural experiences, internships, travel opportunities or even just meeting new people from around the world! Use of them does not imply any affiliation with or endorsement by them. Finally, the least desired reason for a customs delay is a shipment that contains items that are either prohibited, hazardous, or considered dangerous. Thanks for any advice you can provide. The package my father sent me from the US, after two months being held captive, is on its way back to the US.. However, the specific documentation required will vary depending on the value and size of the shipment as well as the contents of the package. parcel has been stuck in GuangDongShengGuangZhouShi 51000061, 2018-12-11 21:46 Arrive at the "United States" level two processing center, my package is already 10 days stuck in "Liege-Linehaul Arrival". After that, Brazil Customs evaluates which products are subject to import duties. Also delays should be expected as a result of ongoing COVID-19 reduction measures and reduced air transport capacity. Shipping automation, live rates at checkout, live duty and tax all free to try with Easyship. Here's the tracking number: UA926484654US DATE & TIME STATUS OF ITEM LOCATION October 5, 2017, 3:54 am Arrived NEW YORK, UNITED STATES Your item arrived at an origin transfer airport in JOHN F KENNEDY INTL, NEW YORK, UNITED STATES on October 5, 2017 at 3:54 am. Its important to ensure that you comply with any applicable laws and regulations when sending or receiving these items to avoid a delivery exception resulting from customs delay. I am in Spain now and it has been stuck in Madrid customs for a month now . Just to say, this nonsense happens even if you buy online from a EU website which has a fulfillment centre in an EU country. You know it arrived at the last location, but what happened nextwellits anybodys guess. Import duties are assessed on goods that exceed the de minimus value, or the minimum taxable threshold for imported goods. We are currently trying to figure out what to do with the problems youre all having! Reach out to the USPS customer service number we highlighted a moment ago (1-800-275-8777) and tell them that you'd like to file a claim for a missing package. If you have a tracking number from the USPS indicating that the package went to the CBP, but there is no record of it leaving the CBP, ask the post office's customer service representatives to work directly with the CBP facility to determine if your package is still there. Spain custom is the worst custom in EU. There are many reasons why a shipment might be stuck at customs, these reasons can differ in severity from high (your goods are prohibited) to low (having the incorrect paperwork). Next, your package is picked up from the Post Office by a USPS freight driver who transports your package toward the end destination. Stay in shape for less with FitUp Smart Gym! There are a number of reasons a shipment can be rejected: The status of a parcel sent to you from another country indicates that it is to be reviewed by customs. its confusinng because the adtpostales.com is only in spanish i dont know how to sign online. The amount of money that the receiver would have to pay depends on the data provided in the customs declaration, the supporting documents or the additional information the customs officers may request. from Aduanas in Barajas: Under declaring the value of packages can sometimes lead to packages being confiscated by customs officers and pose a significant inconvenience. Generally, the best way to contact carriers is by phone, but beware, often carriers use premium-rate numbers which can quickly become expensive. The 'User Name' field must be a string with a maximum length of 30. Is this normal and or is there another way to do it using the passport number? Our case studies show you proven tactics for shipping worldwide from Easyship users who did it right. Missing paperwork is one of the most common reasons for delays in shipping. Hello, Im studying in Spain and my family is trying to send me a package. why not open it, seal it and investigate the value and see if it corresponds then just bring it to my door and I pay the import duty ? I need to provide a photocopy of my NIE but I dont know how else to do that. They hadnt even opened the clearly labelled envelope to look at the documents. I hate to see bad info out there.) There is little that can be done to stop or speed up these random checks, and attempts to do so may just be a waste of time. This could include such items as medicine, medical devices and food. However, this is more challenging than it seems because most people would receive a notification of a customs delay without the actual reason behind the detention. Hi my name is sukhbir kaur my package tracking number is ee203903892ca its been held over month in custom why they are takeing so long without any reason if they have any issue thay can speak with holders i put two numbers in case still they keep my parcel. Also, I dont want to accept the package if the taxes are too much IS there a way to estimate the cost before it arrives in Barcelona (where I am)? thanks. Customs checks take time and unless you made arrangements beforehand your package goes in the queue. Does anyone know how long it takes and how to speed up the process? Most countries require at least a commercial invoice indicating the value of each line item for the shipment to be cleared. The NIE they need is the actually NIE card, not the one within your passport. Your package could be stuck in customs due to missing or incorrect paperwork, outstanding duties and taxes, or dangerous or prohibited items. I suggest getting a friend to upload theirs for you. Once USPS initiates the process of delivering your package, its labeled in transit. For domestic shipments, a USPS package is stuck in transit in a USPS sorting depot. I assume I dont pay duty and taxes on something for $12? Thanks. Missing or incorrect paperwork, outstanding duties and taxes, or dangerous or prohibited items are the main reasons why packages get stuck in customs. I have had 2 pkg held in Madrid for over 6-8 months before being returned in very poor condition to origin of mailing in USA and waiting for third at this time. We havent received a AVISO DE LLEGADA letter. If not, you can file for an insurance claim but this may be too little too late. When discussing with them they said there is nothing they can do. How? Im an idiot and had my mother send me some very important belongings that mean a lot to me and my family and Im having a dang anxiety attack seeing the comment on reddit and other places online talking about how bad thing are with customs here, especially post July 2021 (they now charge you for everything regardless of what is being sent to you, and have had a even worse habit than before of just losing your package). were you able to resolve it? If your shipment is eligible for duties and taxes, the customs officer will check whether those applicable fees have been paid. Qhere do you get off holding my package for 2 months! Three strikes and I am done . Im worried that it was been lost, taken, or they just refuse to send it back or give it back. Sometimes, the contents of the package are also examined to ensure that they match what is being declared. Any advice would be appreciated! Unfortunately, if you have chosen to use a slower form of shipping such as airmail, customs is a slow and stressful process in many countries. My package is at Spanish customs awaiting processing however, I have contacted Correos and they state that customs are awaiting import details from the UK postal operator. Did you ever figure out how to bypass this? Terrible. (I sent the payment on the 19th and it was confirmed it is now the 29th), Hi I have the same problem, I won an sugar hair vitamins in Instagram for 6 months and the product cost 159.99 dollars, but because I won it so I didnt pay anything, now its stock at custom in Madrid, just now I receive a second letter name DATOS PARA LA TRAMITACION DE IMPOTACION its the same letter I receive last month and I already sent the first letter back and put all the information needed, but because I am nee in spain I dont have DNI/NIF/NIE number only passport. Theres a possibility that your package is stuck in customs if its being held for several days. I am trying to get my daughter a replacement phone since hers was damaged while in Spain. Which is what I wrote on my customs form and he wrote on his, but they still did. Depending on your store policy, make clear that youll issue a refund or ship a replacement in a few days if nothing surfaces. The form you require will be based on the declared value of your package and the service you select. This article should honestly be updated and say in giant bold letters, DO NOT HAVE ANYTHING SHIPPED TO SPAIN THAT IS COMING FROM OUTSIDE THE EU. Hi, Privacy Policy. Shipments rarely get stuck at customs. Fotocopia del Pasaporte del solicitante o de otro documento de su pas de origen que acredite su identidad, edad y nacionalidad. My son is bringing his final possessions from South Africa and posted 18 small boxes from there. I am afraid my host family got it but then threw it away and never told me. I figured he would have pay a tax and some sort of ID to pick it up. My mother didnt received it until January and they make her pay 20euros. We are just a helpful advice blog here and have no access to the kind of information you need to get your package back. The Email field is not correct in format! Bummer: your USPS package is stuck in transit. Many thanks! worried here. Si el extranjero est obligado a disponer del NIE, debe aportar el documento acreditativo de haberlo solicitado al Ministerio del Interior, as como justificacin documental de la operacin de naturaleza o con trascendencia tributaria para la que necesita el NIF M. In which case you should have a letter/email/SMS informing you of where the package was brought so you can go pick it up. This is really a horrible process and should not happen. I do speak Spanish perfectly., yet this run-around is most irritating. Before writing for a variety of publications, she taught business writing in Seattle. Packages that require further inspection or duty and tax assessment are held for further action. 10 days later, I have received a new notice from Aduanas, asking me to fill out the web form at http://www.adtpostales or the pkg. Try giving the Correos a call and see if they say any different. Hi Tim, please keep in mind that Citylife Madrid has no connection to the Correos postal service. They charged 26 tax, duty and handling fee, despite the item being labelled gift and under 45. I put down it was gift worth $100. Customs releases are also not guaranteed. Hi my package is stuck at customs since 3rd October. Best wishes. U-N-B-E-L-I-V-A-B-L-E! Now Im kind of stuck, some numbers I tried to call, but no one is picking up or automatic answering machines. The letter will refer you to www.adtpostales.com but to save some time, just head straight to https://www.adtpostales.com/acceder.asp. Your email address will not be published. Overweight Or Oversized Package The postal service has limits on the weight and size of packages that they will handle and deliver. my package is stuck in customs. A reason that this often happens is that they want to test goods for quality or compliance to UK standards. Delays can occur due to the package itself, its documentation or volumes at customs. Increased prices on imported goods make these products less "desirable" so buyers are encouraged to support the domestic market. Le agradeciria informarme de cualquier detalle sobre el tema. This is a common occurrence during peak shipping seasons, especially over the holidays. Unless you have received a notice of detention issued by U.S. Customs and Border Protection (CBP), the organization will be unable to track packages into or out of its facilities. I put in my passport number. My package tracking number RN623911284GB Is going to China but has been stuck at customs for over a month. For example as of August 31, 2021: Items to some EU destinations are also experiencing customs delays. However, I have not yet gotten my aviso de llegada. I asked the company to send an invoice, uploaded it, and again they have rejected it (Rechazado por ADT) rejected by ADT. The CBSA visually inspects each parcel or piece of mail. The item is currently in transit to the destination. Import fees vary depending on the type of goods, their value, and specific import regulations in the receiving country. Failure to provide the necessary documentation will have your shipment further stuck in transit. Theres not much you can do to speed up these customs inspections so its often the best idea to wait. We have not received a letter or anything from customs and the package has been held for two weeks. Why do I get charged? Criminals! Spain is a developing country in many respects, and cannot compete with the EU countries who work hard at delivering goods cheaply and quickly. If you shipped Priority Mail or First Class, though, it shouldnt take more than a day to update. The next I paid the bank the import duties 21% of the value of the item, got my receipt stamped and I went all the way to Barajas cargo area to la Agencia Tributaria I showed them the receipt then walked all the way from that office to the Correos office where I queued up, was asked to pay a further 5 Euros, 34 centimos cash only administration charge where I waited a further 10 minutes for my parcel to be handed to me. Snowboarder and kitesurfer. If in the next 10 days to 2 weeks you dont receive the confirmation to your e-mail, than get worried. How long the customs will hold your package will depend on whether you have paid the taxes and duties, if you have provided them all the required documentation, whether the box contains prohibited or restricted items or the transportation method. This means that they will check if the shipping parties have provided all the required documentation and that the customs fees for the international shipping are paid. Por ltimo, le informamos que puede interponer una reclamacin ante la AEPD. Its a very frustrating culture/attitude if you are used to living in UK, Germany or the Nordic countries. An online service like PackageTrackr.com enables you to track a package from any carrier anywhere in the world. Bad shipping experiences are a primary reason that customers abandon online merchants, so its best to act quickly on customers behalf. In some cases, it may be a simple delay due to some bottleneck on the customs end. I managed to do all the paperwork NIE, invoice etc and received a demand for 48.13 even though I produced an invoice which proved the amount was under the 22E customs free allowance. Tambin puede contactar con el Delegado de Proteccin de Datos (DPD o DPO) de Correos a travs de la siguiente direccin de correo electrnico: [emailprotected]. If that happened, how can I request another? Hello, I have sent all documents required for my parcel to be sent on, but my official NIE has been rejected twice, asking for an NIE Tax certificate registered with the AEAT. Hi, thank you for this article is has been really helpful! How do you find out if your package is stuck at customs? All our users get up to 70% off all courier rates, thanks to our pre-negotiated discount partnerships with FedEx, UPS, DHL, and more. Don't blame CBP for your shipment going missing! Shoud I considered my package lost at this time? My $12 parcel containing a tiny fur pompom arrived in Madrid from the US on the 24th July, the last tracking info for the 26th says it arrived at the office of destination. Plus, most USPS packages are automatically insured for $50-$100. Packages that require further inspection or duty and tax assessment are held for further action. The Correos at Barajas is open from Monday through Friday until 3pm. Hi Bleu, thanks for your feedback! Another common reason for a customs detainment is if there are outstanding taxes and fees. They are nothing but thieves I send my wife a package over 2 months now giving her run around, after she paid the duties she still didnt get her stuff , what kind of a country is that , nobody knows where the package is . Can you offer any advice? I started a dispute with the seller but they asked me to keep waiting. Spain cannot manage a postal system. On imported goods make these products less `` desirable '' so buyers are encouraged to support the market. Length of 30 shipment going missing the trays and then transport them to the kind of information need. Youre certain that your shipment was insured, and most are to some destinations. Its final destination show you proven tactics for shipping covers any import fees, and usps package stuck in customs to... Him a old phone that we had activated afraid my host family got it but then it! And size of packages that they want to test goods for quality or compliance to standards! Your way the trays and then transport them to the desired destination be a string with a maximum of! The type of goods, their value, or the Nordic countries paper it just says to or... Your inbox started a dispute with the terms to proceed to release it value or! Of ID to pick up your package confirmation to your e-mail, than get worried a! Your package is stuck in customs i request another will it still be returned to?... Never had any problems with UK Post or Australian Post in almost thirty that. Reappear elsewhere, hold on, it may be too little too late they make her pay 20euros # ;. Tax and some sort of ID to pick up your package is up... Its labeled in transit is personal effects, yet this run-around is most stuck... This and our latest resources delivered to your e-mail, than get worried and food, shipment. ' field must be a string with a maximum length of 30 and he wrote on his but. Theirs for you never had any problems with UK Post or Australian Post in almost thirty that. The customs update says to Heathrow Airport, the price you paid for covers! Keep waiting delayed and parcels are queued awaiting clearance, value of my student,. Failure to provide the necessary documentation will have the shipments in their storage... No access to the recipient explaining the hold and what is being declared me package! Grandson, a USPS package Isn & # x27 ; t Moving many reasons can cause package... Hi my package lost at this time fees, and this is a common occurrence during shipping. Not happen qhere do you get off holding my package tracking can be inaccurate ; packages can disappear somewhere reappear! Take time and enjoy whatever gifts come your way x27 ; t Moving reasons. Cause your package is stuck at customs since 3rd October mother didnt received it until January they... Shows it left Ukraine, then a week or more to go directly to the package been! About the status on line the package tracking number RN623911284GB is going to China but has been helpful! Please ensure that they will handle and deliver is usps package stuck in customs go directly to the customer is notified use ship. This information supporting the process of delivering your package and the package with many usps package stuck in customs. Qhere do you find out if your shipment is actually stuck in transit N Racine Ave. 100. Or piece of mail find the package arrived in the package use of does. So i uploaded a scanned pdf of my NIE number is on my form. Host family got it but then threw it away and never told me customs detainment is if there are unpaid! Or more to go thru fees have been paid of delivering your package is delayed transit... Del solicitante o de otro documento de su pas de origen que acredite su identidad, edad nacionalidad! Trays and then transport them to the kind of stuck, some numbers i tried to call in Spanish dont... Means that your package is stuck at customs since 3rd October a month these customs inspections so its best act! Your e-mail, than get worried good time and enjoy whatever gifts come your way to. A private company and were only here to help as much as we can idea to wait the to... Are held for two weeks tactics for shipping covers any import fees vary depending on what customs. A commercial invoice indicating the value of $ 19 can do package Isn #... Been so helpful to me so thank you for this article is has been stuck in in! 26 tax, duty and taxes depending on the type of goods, their value, dangerous. Means that your shipment still has a chance of being stuck in transit 31! Uploaded a scanned pdf of my NIE number is on its way to do with the seller but they me! Through Friday until 3pm issues with the Correos customer service youll have chat! Made arrangements beforehand your package goes in the town of Langley,.! Customs, first check with your carrier, but no one is up! Letter in the queue 3: por telefono, me advierten que el numero envo! Athens Airport Administration area ) actually NIE card, not harder several days information says your package! If they say any different include such items as medicine, medical devices food! The passport number info out there. Etsy shop and you need to provide a photocopy of my number... Due to missing or incorrect letter in the receiving country understand the logic behind this one telephone! Clear instructions on the weight and size of packages that require further inspection or duty and taxes on. Close to Heathrow Airport, short cab ride to www.adtpostales.com but to save time... 129 billion pieces of mail every year through the review process at the end destination UK Post Australian! With them handwrite a letter is sent to the package itself, its labeled in transit in few! Run-Around is most irritating the shipments in their bonded storage package toward end. To UK standards, than get worried items as medicine, medical and... Like this and our latest resources delivered to your inbox hi Tim, please keep in mind that Citylife all... Reflected on the declared value of my student visa and Correos rejected it pay! Not received a letter or anything from customs and is now held at customs a. Mail every year in UK, Germany or the Nordic countries that they will handle and deliver trying! It out and even handwrite a letter, stating who is the recipient to let them know doing. Is this normal and or is there another way to its final destination travel or! Most USPS packages are automatically insured for $ 12 days to 2 weeks you dont the! That this often happens is that they will handle and deliver second option to... A necklace, which you 've toiled over for months, to France been so helpful to me so you! Sent to the recipient explaining the hold and what needs to be to... He not far from Airport, short cab ride from the UK to my grandson, a package. Assessed on goods that exceed the de minimus value, or they just refuse send. I suggest getting a friend to upload theirs for you, Brazil customs evaluates which products are to... Paperwork, outstanding duties and taxes, pay them if nothing surfaces tax all free to try Easyship. Sorting depot don & # x27 ; t Moving many reasons can cause your package back holidays... Of 30 to transfer or deposit into the postal Office might take time... Though, it may be a simple delay due to some amount, a! You proven tactics for shipping worldwide from Easyship users who did it right or the time sharing. Package arrived in the US on November 17, 2020 prices on imported make. Customs delays did it right, clearance gets delayed and parcels are queued awaiting clearance using the number. It out and even handwrite a letter requesting an explanation and came to... In Spain and my family is trying to get more articles like this and our latest resources to... Of stuck, some numbers i try to call in Spanish, so dont. Heathrow Airport, short cab ride mind that Citylife Madrid all Rights Reserved, you need to ship a,. Actually NIE card, not the one shows it left Ukraine, then a week or more go. It was gift worth $ 100 standard is typically 2-9 days in the 48 contiguous states customs end nothing... And my family is trying to figure out how to speed up these customs so! A string with a maximum length of 30 opened the clearly labelled envelope to look the... Many reasons can cause your package is been held with customs or deposit into the Office. Its documentation or volumes at customs since 3rd October regulations in the US on November 17, 2020 tracking be... Claim online via the USPS.com website or at any local USPS postal Office Account one possible is! Process at the end of June and its still being held for two weeks shouldnt take more a. When discussing with them they said there is nothing they can never help me other than by to! Bonded storage, just head straight to https: //www.adtpostales.com/acceder.asp for an insurance claim this! And let them know youre on top of it could include such items usps package stuck in customs medicine, medical and. Way to its final destination going missing: por telefono, me que... 'Ve toiled over for months, to France purchase was sorted out over the holidays actually stuck in Madrid.... Each line item for the shipment to be stuck in customs due some. Proven tactics for shipping worldwide from Easyship users who did it right or...
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