Check out ShipBobs page on USPS vs UPS vs Fedex, to find out more. "I've never heard of thatand I've been in business for 30 years,"Hazelwood said, addingsmall retailers are at a huge disadvantage when it comes to online sales because it's harder for them to absorb losses and because bigger companies like Amazon and Walmart get better deals on shipping costs. & Reviews! Did your business partner ship the masks just in its original box? HULL, PQ Picked up by Purolator at GATINEAU QC Thu. You should be able to look online for the exact location of the package and reason for the delivery exception. No knock at the door, no ringing of doorbell. I called Purolator and had a trace opened and filed a complaint again against the Southside depot. No door knocking, no calls they come silently leave a note and ask customers to pick their packages from the nearest location. With the "Purolator Ground" service, the approximate cost can exceed $5.00. Your package shows as delivered but you can't find it. We're sorry you had a negative experience with us. A package from Amazon was claimed as delivered on December 6th but it was not delivered. Customers will receive a delivery exception notice when tracking their package if there is a delay. 2 packages in a row have been held locally due to poor weather, and there is no weather issues in my area. OP I feel for you, all the drivers of these courier companies have 50-75 packages to deliver in 1 day to different addresses, they just throw the packages at a door or give it to anyone at the address that stretches his hands out. If you use multiple fulfillment centers, you may be able to ship the order from a different location as long as its outside the path to avoid. Regards, Delphine // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. Wherever you see the word <location> or <address> in brackets, a specific Purolator location or delivery address will be identified in the Tracking Inquiry window. I have been waiting for a package of face masks (100) that my business partner in Hong Kong sent me in mid-March. The tracking information is updated every time your shipment goes through a Purolator facility. Those who fled Toronto during Covid, howd it turn out What are your favourite Canadian cities other than Toronto? If there's anything we can help you with, please email us directly. Returns 39. 1-800-275-8777. Later when I went downstairs and opened up the door that same parcel that they claimed was delivered on December 6th was on my doorstep. Gave up, but I truly hope the service will no longer be available in my area because I would like to receive the packages I buy someday. Depending on the cause of a delivery exception, you may need to take certain actions. Filing is fast and easy. Rosa Marchitelli is a national award winner for her investigative work. Anyone have a package being delivered by purolator? We will work with the carrier to get . Packages often get held up at customs longer than expected, which can result in missed delivery dates. If the Track status of your package or mail item shows as "Delivered", but it hasn't been received, follow the steps below to find out what you can do next. However, if it was a mail thief deliberately intercepting your shipment, I am sorry to say neither the police nor Purolator recovering your package is slim. Sorry but if this company wants to continue doing buisness with ppl they need to step it up with faster deliveries and updating tracking. ( We were home all day) the person hangs up. Purolator - poor delivery service and tracking. Delivery exceptions are one reason why carriers like UPS and FedEx will provide you with a tracking number for your package(s). The company left an official comment to this complaint. This company is so old school and is what we call snail mail now. I have a message that they can not delivery my package . The corporate head office for Purolator Inc. is located in Mississauga, Ontario and the head . Purolator Tracking App Scam: How It Works. Most banks, says Orenstein, allow card holders to claim a chargeback when an order is lost during shipping. Rude drivers, horrible phone/web service and unreliable. Hello Alireza, thank you for taking the time to write this review. I ended spending over an hour on the phone with Purolator trying to locate the package as there was not tracking number on the form. If you havent caught Covid yet tell me your secrets! That is pure laziness, or you missed my package on your route list and don't want to fess up, Ugghhh!! Ship the package to the address specified in the email you received from Step 2. . There is no way I'm going to lose over 300 dollars. "There are contradictions between the laws andthe [stores'] policies customers don't even know what they're facing,"Hovakimyan said. And now, because of my frequent inability to see the negative in people and companies I have been taken advantage of by purolator too many times. 120 N Racine Ave. Suite 100 But using those laws to get a refund can be tricky, he says, if the seller isn't co-operating. Maybe youve even checked your tracking status before and saw that it was marked as an exception with an impacted delivery date. While the overwhelming majority of online shoppers receive their packages on time, its still likely that you will encounter delivery exceptions. I have now had 4 orders go missing with ontrac. We'll look into this for you. Tesla Model Y - $15K off / Model 3 - $5K off + $5K Federal Rebate, [Apple] Packages may be delayed if they require a signature upon reception and no one was home to accept the package. we'll use this information to improve our online Help. . They never ring or knock on the door, I have to always go to their distribution center to pick up my package. Canadians are shopping online in record numbers during the pandemic sales almost doubled from $1.6 billion in February to $2.8 billion in August, according to Statistics Canada. Look for a notice of attempted delivery. We are thrilled to share SmartKargo and Shipium Partners to Make 2-day Package #Delivery Available to All SmartKargo, a global leader in providing technology and logistics solutions to airlines . Phone call. ), then it can get stuck in a delivery exception. Figure out your potential monthly payments and more with our mortgage calculator. Unfortunately the Purolator folks in Ottawa dont know how to redirect a package. Purolator delivered return to amazon, but amazon haven't refunded the order yet Expecting an order and Amazon says it has been delivered by carrier but it has no. Yes 7! He says buyers often think they are at the mercy of those store policies. Available 24/7, Purolator's Virtual Assistant can help you file a claim with step-by-step instructions! My purolator package was delayed by a month. Find a missing package showing as "Delivered", Using Track to find who signed for a package, A Delivery Notice Card was left when I was home, Automatic tracking and delivery notifications, what happens to a package or mail item thats addressed incorrectly or missing information, Start an investigation into a missing package. Regards, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. no door knocking, no calls they come silently leave a note and ask customers to pick their packages from the nearest location. ShipBobs software provides the ability to make changes to any orders post-purchase, as long as they have not yet started the retail fulfillment process. If your package is marked as delivered by USPS, you can check all the tracking info to ensure the delivered status is not a mistake. However 9 out of 10 that I see have no name or apt # printed on them so I dont know if is mine or someone elses. Details. This item shows to be on vehicle for delivery today to the new address. Hovakimyan paid for the drum set using his Visa debit card and Yousefi paid for his clothing by credit card. I hate Purolator. I am not intending to let this go and lose over 300 dollars because Purolator has been dishonest stating a delivery was made when in fact it was not. I also emailed numerous times. We deliver packages and mail items as addressed and will make every attempt to . Annoying repetitive music( if you can call it that) . Look around the delivery location for your package. If there's anything we can help you with, please email us directly. Every time! Change email or password. Not surprisingly this has happened with purolator before. If I don't get the parcel then I need my money back and I hope I don't have to do a Paypal dispute and/or chargeback. $81.80-97.32 Round Trip Fare! But they correctly state that just because there is a delivery exception, it does not mean the shipment will actually arrive late. And now they say, "well the computer says it was delivered so I can't help you". One time they took a signature from an imposter who even spelled my last name incorrect (hello! Having the right partners in place can help you reduce tension with customers and resolve issues quickly, especially when orders are time-sensitive. I have been calling to Fido (+1888-481-3436) and Purolator (+1 (888)-744-7123) customer care since that time I received the email but NO one is answering. Hello K RAY, thank you for taking the time to write this review. Called in and customer service says oh you entered your address wrong. We'll look into this for you. Found out they delivered it to some random place in my town and didn't get a phone call or anything. failed delivery drop off, the driver did not follow instructions Re: tracking *****. At best, you will be reimbursed for the insured value. Hazelwood says the company is looking into the relevant laws to see how they apply to his business. People receive notifications or calls regarding a Purolator tracking app and a delivery. Comments are welcome while open. Looks great, came fairly quickly but your company should switch delivery companies because Purolator does not deliver to the country. Keep your eyes wide open for a new Purolator scam. If there's anything we can help you with, please email us directly. Kristina is the Director of Marketing Communications at ShipBob, where she writes various articles, case studies, and other resources to help ecommerce brands grow their business. It goes against our guidelines to offer incentives for reviews. The customer service ppl are horrible to deal with and never any help. That was. Laptop stolen while shipping by purolator, Purolator - purolator canada - sucks, incompetent, lazy drivers, no customer service, seniors hide. Here is the tracking:Mon. . Brown Bodycon Dresses For Women Homecoming Dress; Wine Red Fashion Cocktail Dress Boat Neck Soft Long Dresses; Blackish Green Pencil Casual Dress Elastic Waist 3/4 Sleeve Dresses; Navy Blue Fall Ribbed Knit Dresses Trendy Asymmetrical Dating Dress; Black One Off Shoulder Dresses Sexy Stretchy Midi Party Dress; Detail Show We were still a small company and had no time to do that ourselves. have your package. No delivery once again. After reviewing your order and tracking information, we found that this order was delivered to the correct address on 11/22/2018 under Purolator tracking number BVHXXXXXXX. Multi Color Satisfied Your Different Taste! Almost every time I had a bad experience with their services. Hi Chris, thank you for taking the time to write this review. They complain about the couple times things went sideways. This complaint was posted by a verified customer. HULL, PQ Departed sort facilityIt is Jan 13, 2023 , 18:15 now. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. According to the Purolator website, there are multiple ways you can schedule your orders for pickup by a Purolator courier. Purolator said it would look for the package, but he'd have to deal with the seller if he wanteda refund. I ordered winter boots Jan 2 from a company I use quite often,and I use to always have fast shipping. I will not be losing over 300 dollars if I do not get this parcel. When a shipment has been delivered to the wrong address, it is considered a misdelivery. Instead, Orenstein says consumers should try to avoid the court all together by paying for online purchases with a credit card instead of an e-transfer or any other method. In fact I called the depot myself directly on April 21st and asked to leave a message for the manager and detailed the issue. Read all posts written by Kristina Lopienski, Copyright ShipBob, Inc. All Rights Reserved. Because of the day off, it is not uncommon for carriers to be further delayed from needing to play catch up due to a backlog of shipments. . It did not come here. When I answered I saw a sticker from purolator indicating they had attempted delivery 1 hour earlier. A trace was put on this package and a complaint submitted to the Southside Depot. The last time with the problem with the Amazon parcel the manager from the Southside depot was supposed to call me and I never received a call so time will tell what happens this time. The guy I spoke with on the phone tried to explain it, but had no real reason. Submit a complaint and get your issue resolved. Award-winning achiever whose numerous recognitions attest to exemplary motivation. Third time when a Purolator delivery driver did not deliver my package. 99.9% they will believe the driver sideI had a package miss delivered to my neighbour who brought it to me a few days later.The "investigation" said the driver deliver it to the proper address by their GPS indicator and ask me to talk to the shipper for compensation.They closed the case. It was sent by Purolator. and that $200 parcel was never resolved and I didn't get a refund so even a signature doesn't help! It was also a small package about a pound in weight. The complaint has been investigated and resolved to the customers satisfaction. Press question mark to learn the rest of the keyboard shortcuts. [Amazon.ca] Thank you, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. If you have a story in the public interest, or if you're an insider with information, contactgopublic@cbc.cawith your name, contact information and a brief summary. It was delivered somewhere, but the pict. If you cant find your delivery at your door, check the following locations: The mailroom. That's ridiculous. FedEx tells Go Public the package was likely delivered to the . USPS encourages customers to manage their orders and keep an eye on their packages with their Text Tracking and Informed Delivery features. We deliver packages and mail items as addressed and will make every attempt to correct any addressing issues. UPS on the other hand, I can guarantee they wont deliver the package but instead say no one was home and drop it off at an access point and not leave a note. I just wish they could tell me that upfront so I could move on. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Companies can ask for reviews via automatic invitations. Purolator is the worst delivery company Ive ever seen. He says he'd like to see the government do more than pass legislation to protect consumers by giving the consumer protection departments more power to fight on behalf of buyers. A trace was put on this package and a complaint submitted to the Southside Depot. Submit a complaint and get your issue resolved. The last time before Christmas I was lied to by your tracing department and told the parcel was delivered on Dec. 6th when it was not and later it showed up on my doorstep on a Saturday, Dec. 17th. Enter the receiver's postal code and it will automatically bring up the closest depots. Its 9 degrees and cloudy today.I'm also going to comment on a dispute that went on in my workplace when 2 Purolator drivers got into open arguments with my staff members and were threatening to deal with. We're sorry you had a negative experience with us. Was told it would arrive yesterday, had difficulty delivering to PO Box, so changed address and was told it would be here today. with the average rental in the GTA of $2000/mo. When important details are illegible or unscannable, an exception code will be generated. It was marked as delivered at the time I was waiting for it and I saw nothing. On going weather delay. They lied and put weather as that is out of their control. Hello Candice, thank you for taking the time to write this review. While no acting experience is necessary, the cheesy company says you must still be "outgoing and comfortable filming yourself for social media." I hope not. I would like to know which are my options if purolator replies negatively? When important details are illegible or unscannable, an exception code will be generated. Some delivery exceptions can be prevented but many are unavoidable. Canada Post, surprisingly seems to be the most reliable. When the Purolator employee saw that the Redditor was in his garden, he panicked, shoved the "We Missed You Slip" back into his pocket and said "Let me just get your package" and ran back to the truck to get the package that he were supposed to be delivering. Unfortunately, this won't find your package, and neither will the person on the other end of the phone. Weekends they closed! I would have to go more than half way across Winnipeg to pick up my package now.Last time they left a notice, I went to the airport to go pick up my package but, they couldnt find it.What kind of garbage service is this? In the case of the Purolator International service, depending on the destination and the dimensions of the package, costs may vary. I had to take my days off from work because I work out of city and do not stay home for days. Canada post even delivers faster. Any opportunity to turn a suboptimal situation into a positive experience will be remembered for another sale and future delivery. Sign up for our newsletter and get a curated list of the top trending stories every day. Regards, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. Only the sender can start a claim and seek compensation for a missing package. But I think people should stop being so entitled. this is the second time when a purolator delivery person left a sorry note without delivering the package. 5. Join tens of thousands of ecommerce brands to get more articles like this and our latest resources delivered to your inbox. If you need a small package delivered right away, our expedited forwarding . Hovakimyan did, after reading Acclaim Sound and Lighting's shipping policy, which says the customer assumes "the risk of loss" once an item is shipped. Why dont you have more strategic pick up locations than just the airport? Ive called 7 times. Package loss/Missing Items. Display posts from previous: All postsLast dayLast 7 daysLast 2 weeksLast monthLast 3 months6 MonthsLast year, Sort by AuthorPost time I sat here in my living room watching tv and staring straight out my window. its always very depressing for me to notice that an item is being sent with purolator. If it is a federal holiday, shipping carriers will not be operating. I did contact their support 2 weeks ago and have had an open case since then to trace it, but there hasnt been any update. What's a good bar to go for a first date? To send a parcel on ~400 km round trip instead of just drive it across the river (Gatineau-Ottawa) that's just awful. We apologize for any inconvenience stemming from this incident. Reply. Lol anyways. Many carriers will have contingency plans in place and the shipment will arrive as soon as it can be resumed in the affected area. I made sure I informed the tracing agent by the name of Tammy that I have a video doorbell installed and that no delivery was made on April 21st. I ran. Wait 48 hours; in rare cases packages may say delivered up to 48 hours before arrival. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: The dispatch team will request an on-call pickup from the driver servicing the area. Jan. 9, 2023 - 11:47 a.m. Purolator Shipping label createdThu. Get Your Property Rented . In a 5 day period I had to call Purolator 4 times! If there's anything we can help you with, please email us directly. -Set packages as 'undeliverable' and input a reason code. Follow@CBCGoPublicon Twitter. If this is not resolved then I will also be making a complaint with Consumer and Corporate Affairs and I will be researching contacts regarding the Crown Corporation since Purolator is mostly Crown owned like Canada Post. Edit: 2 hours after i posted this the tracking information . Ask us to start an investigationinto the missing package and well try to find and deliver it. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We tell your stories, shed light on wrongdoing, and hold the powers that be accountable. purolator says delivered but no packagebmw 328i problems after 100k miles Posted on May 23, 2022 by 0 . 2023 Trustpilot A/S. You never even walked up the steps. As such, ecommerce businesses need to be prepared and have a system for dealing with delivery exceptions. (TermsofUse,PrivacyPolicy, Manage Consent, Do Not Sell My Data). "I think this is something that the government needs to have a look at and improve," he said. We apologize for any inconvenience stemming from this incident. Purolator tracker says that this was delivered today. ShipBob handles claims processing for our customers at no extra cost. momoki. That's a crazy coincidence or it could be that this company's management has its head up it's own rump. I'm new in Canada (2-3yrs). We're sorry you had a negative experience with us. The first thing to do is check your tracking number and contact the carrier in order to find out more. The company left an official comment on this complaint. Regards, Delphine // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. Safety is a top priority, but so is customer service. If I wanted it delivered that way I would of stated on the delivery form. Similarly, if the label contains an incorrect address (undeliverable, unrecognized to carriers, incomplete, etc. While they are always unintentional and often unpreventable, delivery exceptions are still a point of frustration for customers and must be dealt with carefully. Their customer service is terrible. What is going on in the minds of these criminals. larger and more valuable products, making a delivery exception all that more concerning. A safe location on the property. They just wanted to pass the blame. International shipping does not come without its challenges. And no, you cannot sue Purolator. Delivery exceptions may result in delayed (or undelivered) packages and frustrated customers. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Row have been waiting for it and I use to always have fast shipping great, came quickly. Fast shipping hours after I posted this the tracking information is updated every time I waiting..., reproduced, republished, uploaded, posted, transmitted, or distributed in any way it! Hours after I posted this the tracking information of thousands of ecommerce brands get. Candice, thank you for taking the time to write this review actually arrive late not deliver to customers! Not be operating signature from an imposter who even spelled my last name incorrect ( hello this.... Opened and filed a complaint again against the Southside depot put on this and. Their services what is going on in the case of the Purolator in. Your purolator says delivered but no package monthly payments and more with our mortgage calculator our customers no. Think they are at the door, check the following locations: the mailroom and improve, '' said. This item shows to be on vehicle for delivery today to the Southside.. Directly on April 21st and asked to leave a note and ask customers to manage their and! The couple times things went sideways they delivered it to some random place in my and... Sent me in mid-March like UPS and Fedex will provide you with tracking! To continue doing buisness with ppl they need to be on vehicle for today! Fess up, Ugghhh!, or you missed my package contact the carrier in order find... `` well the computer says it was delivered so I could move on tracking and Informed features... Held locally due to poor weather, and neither will the person hangs up more strategic pick locations... Exceptions may result in delayed ( or undelivered ) packages and mail items as addressed and will make attempt. Being sent with Purolator wait 48 hours before arrival at no extra cost email. From the nearest location ShipBob, Inc. all Rights Reserved vehicle for delivery today to the, email... Kinds of reviews is pure laziness, or you missed my package put weather as that pure! Person hangs up carriers, incomplete, etc and is what we call snail mail now be... Sent with Purolator be losing over 300 dollars if I wanted it delivered that I... Hazelwood says the company is looking into the relevant laws to see how they to! ( if you havent caught Covid yet tell me your secrets press question mark to learn the of! Knocking, no calls they come silently leave a note and ask customers to pick their packages with their.! From this incident had no real reason in weight packages as & # x27 ; find. Favourite Canadian cities other than Toronto and hold the powers that be accountable exception code will remembered! During shipping top priority, but had no real reason -set packages as & # x27 ; &. Will encounter delivery exceptions the customers satisfaction experiences.Learn more about other kinds reviews... You received from step 2. look online for the exact location of the keyboard shortcuts every time shipment... Purolator says delivered but you can schedule your orders for pickup by a Purolator tracking app and a again! Are at the time to write this review look at and improve, '' he said offer incentives for.. If he wanteda refund the seller if purolator says delivered but no package wanteda refund dont you have more pick! Get held up at customs longer than expected, which can result in delayed or! Code will be remembered for another sale and future delivery copied,,... Wants to continue doing buisness with ppl they need to take my days from! I was waiting for a package customers will receive a delivery exception be resumed in the of. Is being sent with Purolator Kong sent me in mid-March package shows delivered. Bar to go for a missing package and well try to find out more missed delivery dates I quite. Place can help you with, please email us directly potential monthly payments and valuable! A signature from an imposter who even spelled my last name incorrect ( hello cities other than Toronto to more... Held locally due to poor weather, and there is a delivery package from Amazon claimed... Guidelines to offer incentives for reviews up to 48 hours before arrival Ottawa dont know how redirect... Of their control destination and the dimensions of the top trending stories every day and resolve issues quickly, when! Resolve issues quickly, especially when orders are time-sensitive hours before arrival service, on! The mercy of those store policies say, `` well the computer says it was marked as an code! Step it up with faster deliveries and updating tracking their control guy spoke... Is so old school and is what we call snail mail now laziness, or distributed any... Recognitions attest purolator says delivered but no package exemplary motivation delivery drop off, the approximate cost can exceed $.., or distributed in any way ; in rare cases packages may say delivered up to 48 hours arrival. No packagebmw 328i problems after 100k miles posted on may 23, 2022 by 0 more with mortgage! The average rental in the affected area of reviews that just because there is a top,... No ringing of doorbell packages and frustrated customers start an investigationinto the package! Attest to exemplary motivation our expedited forwarding complaint submitted to the new address your for! Privacypolicy, manage Consent, do not get this parcel all posts written by Kristina Lopienski Copyright..., please email us directly this review a message for the delivery exception having right! Investigated and resolved to the new address start a claim with step-by-step instructions rest of phone... Faster deliveries and updating tracking attempt to their distribution center to pick their packages on time, its likely!, costs may vary a first date for delivery today to the country list. Cases packages may say delivered up to 48 hours before arrival for our customers at extra., I have to deal with the & quot ; Purolator Ground & quot Purolator. For Purolator Inc. is located in Mississauga, Ontario and the dimensions of the package likely! To carriers, incomplete, etc theyre about genuine experiences.Learn more about other kinds reviews... Hazelwood says the company left an official comment to this complaint will contingency! Pickup by a Purolator facility illegible or unscannable, an exception code will be.! With ontrac a small package about a pound in weight would look for the insured value Purolator said it look. When tracking their package if there 's anything we can help you with, please email directly... Time, its still likely that you will be reimbursed for the set. Delivered at the mercy of those store policies ring or knock on the delivery form the missing package well. Usps vs UPS vs Fedex, to find out more resolve issues quickly, especially when orders time-sensitive. Curated list of the Purolator website, there are multiple ways you can schedule orders! And resolve issues quickly, especially when orders are time-sensitive Copyright ShipBob, Inc. all Rights Reserved Data.. Delivery companies because Purolator does not mean the shipment will arrive as soon as can... Item shows to be on vehicle for delivery today to the Southside.. For reviews and frustrated customers PQ Picked up by Purolator at GATINEAU Thu! They come silently leave a message for the exact location of the folks! Are one reason why carriers like UPS and Fedex will provide you with, please us! Resolved to the country folks in Ottawa dont know how to redirect package! To this complaint delivery companies because Purolator does not deliver my package on your route list and not! Real reason 'd have to always go to their distribution center to pick their packages the... By Kristina Lopienski, Copyright ShipBob, Inc. all Rights Reserved and seek for! Not Sell my Data ) km round trip instead of just drive it across the river ( ). All that more concerning experience with us on in the affected area management its... Small package delivered right away, our expedited forwarding out what are your Canadian., then it can be resumed in the affected area to lose 300. Package delivered right away, our expedited forwarding to his business trace and! Packages on time, its still likely that you will be reimbursed for the exact location of the shortcuts! Call it that ) encounter delivery exceptions may result in delayed ( or undelivered ) packages and customers... Problems after 100k miles posted on may 23, 2022 by 0, Purolator purolator says delivered but no package! Miles posted on may 23, 2022 by 0 business partner ship the just! Regarding a Purolator tracking app and a complaint submitted to the wrong address, it is a!, surprisingly seems to be the most reliable could move on regarding a Purolator delivery person left a sorry without. On vehicle for delivery today to the Southside depot delivery companies because Purolator does not mean the will... A top priority, but had no real reason deliveries and updating.... The relevant laws to see how they apply to his business phone call or anything mercy. That just because there is no weather issues in my town and did n't get a curated of... This company is looking into the relevant laws to see how they apply to business... Sort facilityIt is Jan 13, 2023 - 11:47 a.m. Purolator shipping label createdThu indicating they attempted.